Student Complaints Procedure

The complaints procedure outlines the process should students wish to make a complaint about the University’s services or staff.

Student Academic Services Directorate
Audience(s):
General public
Tags:
procedure; university policies;
Last updated:
11 Dec 2020 (Created: 25 Nov 2020)
Public

Attached files

Student Complaints Policy & Procedure effective from September 2020
  • PDF File
  • Ref: UOG135458
  • Size: 2.088MB
  • Updated: 20 Jan 2021
Guidelines for Resolution of your Complaint
  • PDF File
  • Ref: UOG135460
  • Size: 0.154MB
  • Updated: 11 Dec 2020
Formal Complaint Form with Guidance Notes
  • PDF File
  • Ref: UOG135459
  • Size: 0.156MB
  • Updated: 20 Jan 2021
Stage One Outcome Review Form
  • PDF File
  • Ref: UOG218031
  • Size: 0.056MB
  • Updated: 24 Feb 2021